telephone system
| Unique call and message management for all users |
| An integrated voicemail system with advanced messaging facilities |
| Presence management - the facility for an operator \ receptionist to have easy visual access to the presence and status of individuals within the business |
| Hot-desking - true mobility of workforce to support log in/out from any location within the system |
| VOIP - the ability to support fully features LAN telephony, remote IP endpoints and WiFi terminals |
| Transfer calls between staff even to home workers |
| 50 Unique speed dials for each user |
direct dial
| Direct dial telephone numbers which can be used to uniquely identify users, special clients or specific marketing and advertising campaigns. Any direct dial numbers can be programmed to follow its own unique plan based on time of day, day of week and calling line ID. |
hot desking
| This means that a single phone extension can support multiple users via a log on code. Example, 5 staff that share a single extension can simply log on with their own PIN and the phone will adopt their personal settings such as extension number, direct dial number, class of service, group membership and log in, personal voicemail. |
virtual extensions
| All staff can be given a voice mailbox that switchboard can transfer calls to directly without having to have their own physical extension, allowing each user to dial in and collect messages from ANY system phone. This means that the office staff will no longer have to take messages for staff that do not currently have a personal phone. |
switchboard
| The switchboard is automatically notified that the call is for your company, it can be answered appropriately and notes can be amended to any call, improving customer relations and giving a better presence to the customer. |
secure IP integration
| Which means that a remote user can connect to the business telephone system as a direct fully featured extension via any private or public data circuit (such as ADSL) This means you can work from ANY location, making and receive calls via the main company lines. |
unified messaging
| Voicemail integration with your email to alert you to voicemail messages and recordings within individual and group mailboxes. |
